1. AI Chatbot Development
We design a customer-facing assistant around your services, FAQs, tone, and escalation rules. Suitable for service teams that want a reliable first response and clear human handoff.
- Question and answer planning
- Amharic and English content planning, with Oromo and Tigrinya needs scoped
- Human handoff and limitation messaging
- Consultation CTA and content refinement
Example: A hotel assistant answers approved check-in questions and routes special requests to staff.
2. Website AI Assistant Integration
Add a lightweight chat experience to help visitors explore services, find answers, and send an enquiry. Integration scope depends on your website platform and content.
3. WhatsApp & Telegram AI Assistant
Plan automated replies for supported messaging accounts. Platform access, policies, and integration approval vary, so we confirm requirements before promising a connection.
4. Appointment Booking Automation
Collect preferred days, times, and contact details. A person or connected calendar must confirm real availability before a booking is final.
5. AI Customer Support
Organize common questions and route sensitive or complex issues to the right team member. Content can be reviewed and improved as your services change.
6. Lead Generation Automation
Invite interested visitors to share their name, business, contact details, and needs. We plan where the information should go and how your team should follow up.
7. AI Training and Workshops
Practical sessions help teams understand useful AI workflows, review generated answers, and use tools responsibly without needing a technical background.
8. FAQ and Knowledge Setup
Turn approved website content, FAQs, and service documents into a clear information base. Any document-based or custom integration is scoped before setup.
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